What does the IPX7 waterproof rating of VSITOO R1 mean?

Refers to the anti-immersion type, even if immersed in water under specified conditions, it will not enter the interior. The waterproof level of IPX7 indicates that the waterproof level of the product is seven. The product can be soaked in one meter of water for 30 minutes, and the product can be used normally without being affected.

What is the TDS value used for? Is the TDS value measured by the mug accurate?

The TDS value can determine whether the drinking water is healthy. Generally, the TDS value of the water purified by the water purifier is within 50. The water cup is strictly calibrated for the TDS measurement value, and the measurement error is within ±10.

What is the difference between 304 stainless steel inner tank and 316 stainless steel inner tank?

304 stainless steel is a chromium-nickel stainless steel alloy, in which the steel content is more than 18%, the nickel content is more than 8%, and the density is 7.93 g/cm³. Food grade stainless steel. 316 stainless steel is a kind of stainless steel with higher safety grade, and its comprehensive properties are higher than 304.

How to charge the mug?

You need to use the special magnetic charging cable that comes with the mug to charge. Before charging, you need to confirm that the water cup shell and the charging base are clean and dry. If you cannot charge, you can try to gently wipe the charging contacts of the shell with a cotton cloth, and then try charging again.

What is the standby time and usage time of the mug?

The standby time is about 100 days, and the normal use time is about 45 days.

Is the temperature measurement accurate?

The temperature measurement error is about ±5°C.

Can the APP be viewed with a smartphone?

Please download the Huawei "AI Life" or “VSITOO” APP, connect and pair your mug.

Can the reminder be reminded on the mobile phone?

In order to prevent harassment, only a reminder message for drinking water is set in the app, and there is no vibration reminder.

How to return and exchange the mug? How to repair?

7 days no reason to return or exchange, it is necessary to keep no traces of use, no scratches, scratches, stains, etc., which will not affect the second sale; 30 days of product failure can be returned. If there is a functional failure within one year, a warranty service is provided. Service hotline: 0760-87954495, service hours from Monday to Sunday 8:30-22:00.

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